Terms & Conditions

Effective Date: January 1, 2025

Last Updated: March 18, 2025

1. Introduction

These Terms & Conditions govern your use of Soulful Rubber Media’s website and services. By engaging with our site or working with us, you acknowledge and agree to these terms. If you have any questions, contact us at [email protected].

2. Services & Business Relationship

We offer branding, creative strategy, and digital marketing services. Here’s what you should know about working with us:

  • Scope of Services: The details of each project (deliverables, timeline, and fees) will be outlined in a separate agreement or proposal.
  • Modifications: Any changes to project scope must be agreed upon in writing.
  • Client Responsibilities: Timely feedback, approvals, and materials from the client are required to keep projects on schedule.

3. Payments & Billing

  • Invoices: Payments are due as outlined in our proposal or agreement.
  • Accepted Payment Methods: We accept debit/credit cards, Klarna, Afterpay, and direct bank transfers.
  • Late Payments: Payments not received within [X] days of the due date may be subject to late fees. Work may be paused until payment is received.
  • Refunds & Cancellations:
    • One-Time Projects: If canceled before work begins, a full refund may be issued. If canceled after work has begun, 50% of the deposit is non-refundable.
    • Ongoing Services: Either party may terminate with 30 days’ written notice. Payments for work completed up to termination remain due.

4. Intellectual Property & Usage Rights

  • Ownership: Upon full payment, you own the final deliverables. However, we retain the right to feature work in our portfolio and promotional materials.
  • Client-Provided Materials: You confirm that any materials you provide do not infringe on third-party rights.
  • Third-Party Assets: Some designs may include stock photos, fonts, or third-party elements subject to licensing restrictions.

5. Use of Website & Content

By using our website, you agree to:
✔ Use it only for lawful purposes.
✔ Respect our intellectual property (no stealing content, please).
✔ Not attempt to hack, spam, or disrupt the site.

We reserve the right to modify, suspend, or discontinue parts of the website at any time.

6. Confidentiality

  • Any sensitive business or marketing strategies we discuss remain confidential between us.
  • We may share project results and testimonials, but only with client permission.

7. Limitation of Liability

  • We strive for excellence, but we do not guarantee specific results.
  • We are not liable for indirect, incidental, or consequential damages related to our services or website usage.

8. Force Majeure

If things beyond our control (natural disasters, power outages, wars, internet failures) disrupt our ability to provide services, we’ll let you know. Neither party is liable for such delays.

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the State of Georgia.
  • Any disputes will be resolved in the courts of Gwinnett County, Georgia.

10. Updates to These Terms

We may update these Terms from time to time. If we make major changes, we’ll let you know—either by updating this page or sending you a heads-up.

11. Contact Us

If you have any questions, reach out:

📧 Email: [email protected]
📍 Address: [Insert Business Address]
📞 Phone: (770) 731-3163

By using our website or services, you acknowledge and agree to these Terms. Thanks for trusting us with your brand—let’s make magic happen! 🚀